Terms & Conditions - Jaiho Win Gaming Platform

Please read these terms and conditions carefully before using our gaming platform. By accessing or using Jaiho Win, you agree to be bound by these terms.

Introduction and Acceptance of Terms

Welcome to Jaiho Win, India's premier gaming platform. These Terms and Conditions ("Terms") govern your use of our website, mobile applications, and all related services (collectively, the "Service") provided by Jaiho Win ("we," "us," or "our").

By accessing, browsing, or using our Service, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, you may not access or use our Service.

These Terms constitute a legally binding agreement between you and Jaiho Win. We reserve the right to modify these Terms at any time, and such modifications will be effective immediately upon posting on our website. Your continued use of the Service after any such modifications constitutes your acceptance of the updated Terms.

Last Updated: January 8, 2025

Eligibility and Account Registration

Age Requirements

You must be at least 18 years old to use our Service. By using Jaiho Win, you represent and warrant that you are at least 18 years of age and have the legal capacity to enter into this agreement.

Account Registration

To access certain features of our Service, you must register for an account. During registration, you agree to:

Account Verification

We may require you to verify your identity and age through various means, including but not limited to government-issued identification, address verification, and other documentation as required by applicable laws and regulations.

One Account Per Person

You may only maintain one account with Jaiho Win. Creating multiple accounts is strictly prohibited and may result in the suspension or termination of all your accounts.

Permitted Use of Service

Authorized Use

You may use our Service only for lawful purposes and in accordance with these Terms. You agree to use the Service only for personal, non-commercial entertainment purposes.

Prohibited Activities

You agree not to engage in any of the following prohibited activities:

Intellectual Property

All content, features, and functionality of the Service, including but not limited to text, graphics, logos, images, and software, are owned by Jaiho Win or its licensors and are protected by copyright, trademark, and other intellectual property laws.

Gaming Activities and Financial Transactions

Gaming Rules

All games on our platform are governed by specific rules and regulations. By participating in any game, you agree to abide by these rules and accept the outcomes as determined by our certified random number generators and game algorithms.

Deposits and Withdrawals

You may deposit funds into your account using approved payment methods. Withdrawals are subject to verification procedures and may take up to 24-48 hours to process. We reserve the right to request additional documentation for large withdrawals.

Transaction Limits

We may impose daily, weekly, or monthly limits on deposits, withdrawals, and gaming activities. These limits are designed to promote responsible gaming and comply with regulatory requirements.

Payment Processing

All financial transactions are processed securely through encrypted channels. We use third-party payment processors and financial institutions that comply with industry security standards.

Disputes and Refunds

If you have a dispute regarding a transaction or game outcome, you must contact our customer support team within 30 days of the incident. We will investigate all disputes fairly and in accordance with our internal procedures.

Responsible Gaming

Our Commitment

Jaiho Win is committed to promoting responsible gaming practices. We provide various tools and resources to help you maintain control over your gaming activities and ensure that gaming remains a fun and entertaining experience.

Self-Exclusion and Limits

You may set deposit limits, session time limits, or request self-exclusion from our platform. These tools are designed to help you maintain control over your gaming activities. Once set, these limits cannot be reduced during the specified period.

Problem Gaming Resources

If you believe you may have a gambling problem, we encourage you to seek help from professional organizations and support groups. We provide information about responsible gaming resources and can assist you in accessing appropriate support services.

Underage Gaming Prevention

We have strict measures in place to prevent underage individuals from accessing our platform. If we discover that an account belongs to someone under 18, we will immediately close the account and return any funds to the appropriate party.

Privacy and Data Protection

Your privacy is important to us. Our collection, use, and protection of your personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference. By using our Service, you consent to the collection and use of your information as described in our Privacy Policy.

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

Account Suspension and Termination

Termination by You

You may terminate your account at any time by contacting our customer support team. Upon termination, you will be able to withdraw any remaining funds in your account, subject to our verification procedures.

Termination by Us

We reserve the right to suspend or terminate your account immediately, without notice, if you:

Effect of Termination

Upon termination of your account, your right to use the Service will cease immediately. We may retain certain information as required by law or for legitimate business purposes, including fraud prevention and regulatory compliance.

Disclaimers and Limitations of Liability

Service Availability

We strive to provide continuous access to our Service, but we cannot guarantee that the Service will be available at all times. We may experience downtime for maintenance, updates, or technical issues.

Limitation of Liability

To the maximum extent permitted by law, Jaiho Win shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or use, arising out of or relating to your use of the Service.

No Warranties

The Service is provided "as is" and "as available" without warranties of any kind, either express or implied. We disclaim all warranties, including but not limited to warranties of merchantability, fitness for a particular purpose, and non-infringement.

Force Majeure

We shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, or government actions.

Governing Law and Dispute Resolution

Governing Law

These Terms shall be governed by and construed in accordance with the laws of India, without regard to conflict of law principles.

Dispute Resolution

Any disputes arising out of or relating to these Terms or your use of the Service shall be resolved through binding arbitration in accordance with the Arbitration and Conciliation Act, 2015, or through the courts of competent jurisdiction in India.

Class Action Waiver

You agree that any arbitration or legal proceeding shall be limited to the dispute between you and Jaiho Win individually. You waive any right to participate in class action lawsuits or class-wide arbitration.

Contact Information

If you have any questions about these Terms and Conditions, please contact us:

Email: [email protected]

Customer Support: [email protected]

Live Chat: Available 24/7 on our platform

Response Time: We aim to respond to all inquiries within 48 hours

We are committed to addressing your concerns and questions about these Terms in a timely and professional manner.

Severability and Entire Agreement

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect. These Terms, together with our Privacy Policy, constitute the entire agreement between you and Jaiho Win regarding your use of the Service.

Our failure to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision. Any waiver must be in writing and signed by an authorized representative of Jaiho Win.